One operating picture for a network in motion.

An operations layer that catches exceptions early and routes action without another spreadsheet.

Northstar OpsLogistics · 2024Process designAutomationInternal platform
hours saved yearly
11k
fewer errors
68%
annual savings
$430k
Northstar logistics control center with route map, exception queue, SLA status, and automation workflow
OPERATIONS AUTOMATION · One network. Fewer handoffs.

What it’s like to use every day.

  • Exception triage

    Urgent operational issues arrive ranked, owned, and ready to act on.

  • Network control

    Routes, capacity, SLAs, and ownership share one operating picture.

  • Automated recovery

    Connected systems resolve the routine and escalate the important.

What was getting in the way.

Order exceptions bounced between email, spreadsheets, and five disconnected systems. Nobody had a reliable view of ownership, priority, or resolution time.

What we changed.

We connected the stack, automated exception classification and routing, and shipped a real-time control center shared by every operations team.

Services

  • Process design
  • Automation
  • Internal platform

Technology

  • Python
  • n8n
  • Next.js
  • Supabase
  • Docker

Delivery

Strategy, product design, engineering, QA, launch and post-launch measurement, delivered as one integrated engagement.

From the client.

$430k saved a year

“We had five systems and a spreadsheet holding them together. Now exceptions arrive ranked and owned, and nobody chases them over email.”

VP OperationsNorthstar Ops

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